Last Updated: September 2026*
Three AX Technologies, operating under the brand name *3AX Technologies* (“3AX”, “we”, “us”, or “our”), respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, store, disclose and protect personal information when you visit our website, contact us, submit an enquiry or quotation request, communicate with us, or use our services.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
## 1. About Three AX Technologies
*Three AX Technologies, operating under the brand name **3AX Technologies*, is a technology solutions and services provider based in Doha, Qatar.
Our services include areas such as:
* Enterprise IT Hardware & Workstations
* Network Infrastructure & Managed IT Services
* Custom Software & Enterprise Solutions
* Web Development, Portals & UI/UX Design
* SEO & Performance Marketing
* Software Licensing & Technology Procurement
* Related technology consulting, sourcing, implementation and support services
This Privacy Policy applies to personal information collected through our website and related business communications.
## 2. Information We May Collect
Depending on how you interact with us, we may collect information such as:
### Contact Information
* Full name
* Company name
* Job title, where provided
* Email address
* Phone or WhatsApp number
* Business or project location, where relevant
### Enquiry and Business Information
When you contact us or request a quotation, we may collect information such as:
* Services you are interested in
* Product requirements
* Project requirements
* Product quantities
* Technical specifications
* Preferred brands or models
* Project timelines
* Budget information, where voluntarily provided
* Messages and enquiry details
### Documents and Attachments
If you submit documents through our website or other communication channels, we may receive files such as:
* RFQs
* BOQs
* Product lists
* Technical specifications
* Project briefs
* Drawings
* Scope-of-work documents
* Other supporting business documents
Please avoid submitting unnecessary sensitive personal information through general website forms.
### Technical and Website Information
When you visit our website, certain technical information may be collected automatically, depending on the technologies enabled on the website.
This may include:
* IP address
* Browser type
* Device type
* Operating system
* Pages visited
* Referral source
* Date and time of visits
* Website interactions
* Cookie or similar technology identifiers
## 3. How We Collect Information
We may collect information when you:
* Complete a website contact form
* Request a quotation
* Submit an RFQ or BOQ
* Upload a document or specification
* Request a consultation or site assessment
* Contact us by email
* Call or message us
* Communicate with us through WhatsApp
* Subscribe or opt in to future communications
* Enter into a business relationship with us
* Use or interact with our website
Some technical information may also be collected automatically through cookies, analytics tools and similar technologies where applicable.
## 4. How We Use Personal Information
We may use personal information for legitimate business purposes including:
* Responding to enquiries
* Understanding customer requirements
* Preparing quotations and proposals
* Reviewing RFQs, BOQs and specifications
* Providing requested products and services
* Communicating about projects, orders or services
* Arranging consultations or site assessments
* Providing customer and technical support
* Processing and managing business transactions
* Managing customer relationships
* Improving our website and services
* Monitoring website performance
* Maintaining appropriate business records
* Preventing misuse, fraud or security incidents
* Complying with applicable legal or regulatory requirements
* Sending marketing communications where permitted and appropriate
We aim to use personal information only for purposes reasonably connected with the reason it was collected or as otherwise permitted by applicable law.
## 5. Quotations, RFQs and Uploaded Documents
Information and documents submitted for quotations, procurement or projects may contain business or technical information.
We use such information to:
* Understand the requirement
* Identify appropriate products or services
* Evaluate technical requirements
* Contact relevant suppliers or vendors where necessary
* Prepare quotations or proposals
* Plan delivery or implementation
Where necessary to fulfil a legitimate customer requirement, relevant portions of a specification, BOQ, RFQ or other requirement may be shared with appropriate manufacturers, distributors, suppliers or service providers.
We will seek to limit such sharing to information reasonably necessary for the relevant business purpose.
## 6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, understand website usage and improve visitor experience.
Cookies may be used for purposes such as:
* Essential website functionality
* Security
* Remembering preferences
* Website performance
* Analytics
* Understanding visitor interactions
* Marketing or advertising, where implemented and permitted
You may be able to control or disable cookies through your browser settings and, where implemented, through website cookie controls.
Disabling certain cookies may affect some website functionality.
## 7. Analytics
We may use website analytics tools to understand how visitors use our website.
Analytics information may help us understand matters such as:
* Website traffic
* Popular pages
* Visitor journeys
* Device types
* General geographic information
* Website performance
* Conversion activity
Where third-party analytics services are used, their processing may also be subject to their respective privacy policies and terms.
## 8. Marketing Communications
Where permitted by applicable law and where appropriate, we may use contact information to send relevant information about our services, solutions, offers or business updates.
Where consent is required, marketing communications will be sent based on the appropriate consent.
You may request to stop receiving marketing communications at any time by using an available unsubscribe method or contacting us at:
*[info@3axtech.com.qa](mailto:info@3axtech.com.qa)*
Stopping marketing communications will not prevent us from sending necessary transactional, project, quotation, order, support or service-related communications.
## 9. SMS and Messaging Communications
Three AX Technologies may introduce SMS or other messaging-based communications in the future.
Where you choose to opt in to SMS communications, we may use your mobile number to send communications that may include:
* Enquiry responses
* Service notifications
* Appointment or project updates
* Transactional messages
* Business updates
* Promotional communications, where you have provided the appropriate consent
Opting in to marketing SMS communications will be voluntary and will not be a condition of purchasing products or services unless a particular communication method is technically necessary for the requested service.
Message frequency may vary depending on the nature of the communication.
Standard messaging or data charges imposed by your telecommunications provider may apply.
Where an SMS service supports standard opt-out commands, instructions such as *STOP* or an equivalent method may be provided. Other available opt-out methods may also be communicated at the time of subscription.
We will not sell phone numbers or SMS opt-in consent to third parties for their independent marketing purposes.
## 10. WhatsApp Communications
If you contact Three AX Technologies through WhatsApp, we may use the information you provide to:
* Respond to your enquiry
* Discuss requirements
* Provide quotation or project information
* Provide customer support
* Communicate about products or services you have requested
Your use of WhatsApp is also subject to the applicable terms and privacy practices of the WhatsApp service provider.
Please avoid sending unnecessary sensitive information through WhatsApp.
## 11. How We May Share Information
We do not sell personal information.
We may share information where reasonably necessary with third parties that support our business or help us fulfil a customer requirement.
These may include:
* Technology manufacturers
* Authorized distributors and suppliers
* Software publishers and licensing providers
* Cloud and hosting providers
* Website and IT service providers
* Communications providers
* Analytics providers
* Professional advisers
* Logistics or delivery providers
* Other service providers involved in fulfilling a customer requirement
We may also disclose information where:
* Required by applicable law
* Required by a competent authority
* Necessary to establish, exercise or defend legal rights
* Necessary to investigate fraud, security incidents or unlawful activity
* Necessary to protect our rights, systems, users or others
Where appropriate, we seek to provide third parties only with information reasonably necessary for the relevant purpose.
## 12. Third-Party Services
Our website and business operations may use services provided by third parties.
Examples may include:
* Hosting services
* Cloud platforms
* Email services
* Analytics tools
* Communication platforms
* CRM or business systems
* Software vendors
* Payment or transaction providers, if implemented
* Advertising platforms
* Social media platforms
These third parties may process information according to their own terms and privacy policies.
We encourage users to review the privacy policies of third-party services they choose to use.
## 13. International Processing and Transfers
Some technology providers, cloud platforms, software vendors or other service providers may operate or process information outside Qatar.
Where personal information is transferred or processed internationally, we will seek to handle such transfers in accordance with applicable legal requirements and appropriate safeguards where required.
## 14. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
* Responding to enquiries
* Maintaining quotation and business records
* Delivering projects and services
* Providing support
* Maintaining transaction records
* Meeting contractual obligations
* Resolving disputes
* Meeting applicable legal, accounting or regulatory requirements
Retention periods may vary depending on the type of information and the nature of the business relationship.
When information is no longer reasonably required, we may securely delete, anonymize or otherwise dispose of it, subject to applicable legal requirements.
## 15. Data Security
Three AX Technologies takes reasonable administrative, technical and organizational measures to protect personal information against:
* Unauthorized access
* Accidental loss
* Misuse
* Unauthorized alteration
* Unauthorized disclosure
* Destruction
However, no internet transmission, electronic communication or information-storage system can be guaranteed to be completely secure.
Users should take reasonable precautions when transmitting information online and should avoid sending unnecessary sensitive information through general website forms.
## 16. Your Privacy Rights
Subject to applicable law and any relevant exceptions, you may have rights concerning your personal information, including the ability to request:
* Information about how your personal information is being used
* Access to personal information we hold about you
* Correction of inaccurate or incomplete information
* Deletion of personal information where applicable
* Withdrawal of consent where processing is based on consent
* Objection to certain uses of personal information where applicable
* Stopping marketing communications
To submit a privacy-related request, contact:
*[info@3axtech.com.qa](mailto:info@3axtech.com.qa)*
We may need to verify your identity before processing certain requests.
Some information may need to be retained where required for legal, contractual, security or legitimate business-record purposes.
## 17. Children’s Privacy
Our website and services are primarily intended for businesses and professional users and are not directed toward children.
We do not knowingly seek to collect personal information from children through our general business website.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.
## 18. Links to Other Websites
Our website may contain links to websites or services operated by third parties.
Three AX Technologies is not responsible for the privacy practices, security or content of independent third-party websites.
We encourage you to review the privacy policy of any external website before providing personal information.
## 19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
* Our website
* Our services
* Technology
* Business practices
* Legal or regulatory requirements
The latest version will be published on this page with the updated revision date.
We encourage users to review this Privacy Policy periodically.
## 20. Applicable Law
This Privacy Policy is intended to operate in accordance with applicable laws and regulations of the *State of Qatar*, including applicable requirements concerning the protection and processing of personal data.
Where mandatory legal requirements apply, those requirements will take precedence over any inconsistent provision of this Policy.
## 21. Contact Us
For questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact:
*Three AX Technologies*
*Brand Name: 3AX Technologies*
Office No. 17, Building No. 123, Street 362
Al-Jazeera Al-Arabia, Zone 36
P.O. Box 63621, Al-Messila
Doha, Qatar
*Phone / WhatsApp:* +974 7121 4565
*Email:* [info@3axtech.com.qa](mailto:info@3axtech.com.qa)
*Working Hours:*
Saturday – Thursday: 8:00 AM – 5:00 PM
Friday: Closed
*Website:* 3axtech.com.qa
© 2026 Three AX Technologies. All Rights Reserved.
